Things You Need to Know About CoolCat Casino

CoolCat Casino is a gaming platform featuring an amusing design and joyful content established by the Virtual Group in 2004. The licenses issued by Costa Rica can be quite controversial as this jurisdiction has limited official capacity. Thus, there can be some lacking compliance with international gaming laws. Currently, the casino is on the run in more than 50 countries across the world, including England, Canada, New Zealand, and Australia.

Being powered by the Real Time Gaming (RTG) software, they have more than 200 titles added every month so that players won’t feel any shortage of entertainment. Each game is eligible for diverse free chips, no deposit bonuses, and other special promos which are clearly described on the official website. This user-friendly approach let them reach a competitive edge and win over market competition.

Having a cat story-based concept, it can be described as probably one of the most unusual gaming platforms you may find in the industry. Its homepage looks a bit childish but that’s what makes it so catchy for legitimate and casual players. The games at coolcat-casino.com are equipped with amazing 3D-based graphics and digital sound background which create a real-life atmosphere. Having simplicity in every detail, you don’t feel like being overwhelmed with tones of information. As a result, you don’t get distracted from the game itself.

If you’ve never tried your fate at a casino, this looks like the right spot for having a try. If you’re an experienced gamer, you might try this one too to expand your gaming horizons and explore new destinations. To make up your mind, you are here to read a detailed review of the given web resource operation. Afterward, you are very welcome to give your own verdict!

Starting Registration on Desktop Computers and Mobile Devices

CoolCat demonstrates its user-friendly approach by offering multi-platform support. The desktop games are considered to be a priority for the given online platform so that you just need to have the latest version of Adobe Flash Player to be installed on your computer. The Flash platform doesn’t need a download as you can access all the free games right from your web browser. Free play is a unique opportunity to have some practice before putting real money at stake. The moment you’re ready for a real play, you need to install a desktop app for free right from the official homepage. This app will feature a wide range of online gaming options for instant play, which can be played safely from a computer’s desktop.

Alternatively, you can install this gaming platform on your mobile device including, but not limited to smartphone, Android, iPhone, or iPad. Featuring superior personal data protection methods, it is totally safe to play your favorite games while you’re on the go. The high quality of games ensures that the processing speed and navigation are of no difference to the one you have on your desktop computer. Cool Cat also has a special app, enabling players to check out games for instant play without utilizing the web browser. Whether you’re into Apple, Windows, or Android technology, the application will be installed on your mobile device in a matter of several seconds. Thus, you can enjoy your favorite games without waiting until you’re back home. The sudden urge to play can be addressed immediately!

Variety of Gaming Options in 2020

CoolCat Casino aims to provide players with the different types of gaming options, from the classic table games to modern gambling adventures. Right now, their collection contains around 300 titles, which isn’t a lot. Our first guess is that the creators focus more on the quality of games rather than on their variety. If you’re expecting to find live dealer section, you won’t see one here. It may seem a bit strange because it happens to be one of the most popular destinations in the gaming industry. In fact, the live games can be found in the download version only. As soon as you have the special application installed on your desktop computer or mobile phone, the variations of Roulette, Blackjack, Baccarat, and Super 6 will be there for you.

The majority of games can be accessed both for free and for real money. In the beginning, it might be nice to have some practice by gaining some skills. As long as you’re here to win, you will have to create an account to start a real play. In this case, you will need to make your first deposit.

At coolcat-casino.com, you will see all the games split into several categories. In this way, the creator makes it simple for players to find the most suitable option to proceed with. The themes to be found in the given categories include sports, classic gambling routine, nature, history, fantasy and sci-fi, and much more. Here is a list of all categories offered at this gaming platform:

  • Slot Games: This category is the biggest one containing more than 140 titles: StarDust, Ancient Gods, IZombie, Plentiful Treasure, Fire Dragon, Eagle Shadow Fist, and some others. Newest, biggest, and favorite slots are highlighted separately. To get bigger winnings, this web resource gives small tips on how to do it.
  • Table Games: Those players who find more joy in playing the classic table games should refer to Cat’s got Pontoon, European Blackjack, Baccarat, Face Up 21, Tri-Card Poker, Vegas Three Card Rummy, Red Dog, etc. If one of those options doesn’t sound familiar to you, feel free to have a brief overview.
  • Video Poker: This category is probably the best for winning real money. Jacks or Better, Aces and Eights, Bonus Poker, and Deuces Wild are hosted by an online dealer. Here, you don’t have to beat anyone; your mission is to end the gaming round with a winning hand to gain some “juicy” pay-outs. This game is a perfect choice for those who want to try their luck.
  • 21 Games: This category is fully devoted to the world’s most popular card game. By having the lowest house edges of 0.05%, it can be a gold mine for experienced players striving to beat the house and cash in big. Apart from the classic 21 Blackjack, there are some more options such as European Blackjack, Face Up 21, Suit’em Up 21, and Super 21.
  • Specialty Games: Keno, Craps, Baccarat, and Roulette are the major representatives of the given category. Also, players can benefit from scratch cards, which are of no difference from simple lottery tickets. You don’t need to think much for using this gaming option, just pick a card and scratch it till seeing the winning.
  • Favorite Games: By clicking on this gaming category, you will be transferred to the Lobby of Instant play. Here, you will see the mix of various games which happen to be chosen by players more often.

To be honest, we find it a bit confused about the way in which the games are located. Basically, you can click on “Instant play” or “Casino Games”, but it will not take you directly to the gaming options. Instead, there will be a lot of repetitive information so that you need to look through it to find the special blocks with titles.

Bonuses and Promotions

This gambling platform has a well-organized system of rewards, the majority of which is based on bonus codes and signup codes. This 330% welcome bonus is about to make you start on the giving platform as encouraging as possible. When you decide to sign in to your account by entering a newly created login in the registration form, you are eligible for a welcome bonus up to $4,000. You go to the “Cashier” section on the top of the homepage, place the minimum of $50 to your account, and enter the COOLWELCOME bonus code. This bonus will be provided with a 5x playthrough requirement on keno and slots. Apart from the money bonus, you will be granted 50 Free Spins on one of the popular games. After you’ve signed up, you’re allowed to claim daily, weekly, and monthly promo codes. For instance, a 270% No Max Bonus or 30 Free Spins on one of the favorite games with bonus code PARTY270.

Apart from signup codes, you are eligible for free chip no deposit bonus coming with 30x playthrough requirement on keno and slots. Of course, certain rules and restrictions are applicable but the fact of getting money for free is undeniable. This is a real possibility to collect nice real cash rewards with the minimum risk to be taken. This casino has a special lottery that gives you an effortless chance to make some money. Every time you make a deposit, you’re automatically added to the list of Cool Cat Lottery. The larger deposits will multiply your chances for high winnings. For instance, the deposits varying from $50 to $99 will be a 2x multiplier, while the deposits from $100 to $499 will be a 3x multiplier. According to certain limitations, players can’t enter the same lottery more than once so that you can’t place deposits on one lottery.

Being a part of the CoolCat family in 2020, you take part in a random gamble offering 300% match. If you take one of the coupon codes TAKEAGAMBLE1 or TAKEAGAMBLE5, you can gain at least no deposit bonus along with free spins. This exact promo is changeable, meaning that its rewards are constantly updated from the coupons to Promo codes and from free spins to sign up bonuses. Don’t forget that this special is eligible for Slots and Keno games only and fall under 5x playthrough requirements.

Having mixed feelings about the wide array of bonus codes available at this gaming platform? There is something more for you to know!

In 2020, Cool Cat is generous on match bonuses, which require you to deposit $100 on a 300% match bonus. Thus, you’ll be given 300% of your initial deposit, having $400 in the end. You can be skeptical about this, but it is really intriguing. During the hot seasons, this casino arranges a fire sale or Black Friday to offer the best coupons and special rewards. This is the way to make players stay here without playing somewhere else.

Furthermore, match bonuses are not a one-time deal. They can be acquired on multiple deposits and tried on the majority of free games. Thus, your deposit of $30 will be 100%matched up to $1000. The more you’re choosing to deposit, the more you’re marching up in free money!

According to the rules of this gambling resource, the casino offers free games and extra spins for the expansion of gaming options. Extra spin bonuses turn out to be a great way to benefit at the minimum risk and explore the slot’s features and bonus levels. Unlike free games, these spins bring real cash rewards.

If you feel like staying on this Cat-based platform, you’re eligible for something more apart from standard bonuses. At this point, we can step into the nuances of Loyalty Program.

Loyalty Program

In 2020, Cool Cat Casino is good at delivering coupons and promo codes, especially for the most loyal players. The VIP Club was established to praise the most devoted players with increased benefits. By having five levels of loyalty (Cheddar, Dodger, Bouncer, Coolcat, and Coolcat Elite), players are eligible for a particular set of benefits. To pass from one level to another, you need to fulfill at least one of mandatory requirements:

  • Accumulate a certain number of Comp Points or
  • Deposit a certain amount of money.

The benefits you can gain are represented by special access to exclusive bonuses, welcome codes, up to 200 free chips, monthly insurance, and many other rewards. Those who want to boost their bankroll and have longer gaming session can check out the Specials section. These special offers are eligible for special players only. If the standard bonus system looks appealing to you, what will you say about these special offers? If you have any questions, comments or feedback, there is the Loyalty Program Department that can assist special customers.

Being a member of a Loyalty Program, you’ll enjoy the high-quality gaming experience whenever and wherever it is convenient for you. At this point, it doesn’t matter if you come here for relaxation or profiting. Of course, it might take some time to reach each next level, but it’s definitely worth it. By reaching the top levels, you literally have all the limitations abolished for you so that you can focus on the game.

Payment and Withdrawal

In 2020, players have lots of options to manage their funds as soon as they login in the system. At www.coolcat-casino.com, there are almost the same payment methods used both for deposit and withdrawal.

The range of deposit methods involves VisaMaster Card, NETELLER, and Bitcoin, while the withdrawal methods are represented by Cash Deposit, Neteller, Check (Federal Express Cashier’s Check), Click2Pay or Wire Transfer. In both cases, different methods may charge different fees attached to them. To find out the exact information, players are highly recommended to check terms and conditions of the desired payment system or contact customer support who will find this answer for you. Some payment methods are not available in certain countries. For instance, NETELLER doesn’t work in the USA, Canada, and Germany.

If the deposit placement is quite an easy procedure, processing of withdrawals will require certain proper paperwork. Players are asked to provide at least some of these documents, namely driver’s license, passport or national ID, utility bill, and a copy of the banking card. As soon as a verification of your identity is completed, you’ll be contacted by customer support representatives to discuss payout options. Also, money withdrawal requires the correct specification of your email address, physical address, phone numbers, and E-Wallet account. If papers are all fine, this gaming platform allows you a maximum cashout of $2,000 weekly. If you are a member of Loyalty Program, your weekly payments might be a bit higher, depending on which loyalty level you are currently at.

Keep in mind that there are no clear timeframes within which your cashouts are credited to your banking account. The majority of online gambling resources offers fast and easy payment processing. On average, it takes from 24 hours up to five days. In case of deposit placement, it takes from several minutes to several hours. This is one more nuance you should consider why choosing the payment method.

Contacting Customer Support

While writing the given review, we were wondering how efficient the work of the local customer service is. The most important thing to be mentioned here is that customer service is provided 24/7. Thus, customers are never left alone face to face with their problems. Before you decide to get in touch with customer support representatives, it can be useful to have a look at the FAQ section for common answers to questions regarding their promos, extra spins, as well as technical issues experienced on the website or application. Whatever contact form you choose, you are guaranteed to be readily assisted by their experienced customer support representatives.

You can use their live chat support by clicking the Live Help button placed at the right side of their homepage. Compared to other gaming platforms, you need to be logged in to the system in order to start a live conversation. The website gives you an option to sign in and start a conversation, as well as an option to leave a message without registration. Unfortunately, it didn’t bring us anywhere by trying to leave a message without logging in to the system.

Also, English is the only language that can be used for communication purposes. Thus, players are expected to have at least some basic English knowledge to understand everything.

The last but not the least contact form is via an email to the Help Desk. Of course, it may take some time to get a response, but it’s still nice to have such an option for the case of emergency.

All in all, we failed to get in touch with customer support representatives of this web resource, but we hope it works in a different way for loyal customers. This was the last drop for us to come with a final verdict.

Conclusion

In the course of the given review, we can state that CoolCat Casino is quite a decent representative of the industry. It is running on RTG Software, enabling high-quality graphics and a good choice of gaming options. The limited capabilities of customer support leave unregistered users behind the bar, while a poor variety of payment methods makes it impossible for citizens of certain countries to deposit or withdraw their money.

After all, it is not the best gaming platform you might think of, but it’s not bad enough to be totally ignored. We are ready to give it 6 out of ten, mainly for attractive design and catchy major theme.

Ronald Thomas
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